Arabella Hotel, Golf And Spa Hermanus, Hermanus - Reviews, Rooms Options & Prices 2025

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About the Resort

R44 Kleinmond, Hermanus, South Africa

Arabella Hotel, Golf & Spa is nestled within the UNESCO-designated Kogelberg Biosphere, showcasing one of the world's richest floral kingdoms. This luxurious resort combines modern accommodation with a stunning natural setting among mountains and lagoons. It features an award-winning golf course designed by Peter Matkovich and offers a range of indulgent spa treatments, making it a premier destination for both relaxation and recreation.

Location

Located just 90 km from Cape Town International Airport, Arabella Hotel, Golf & Spa is easily accessible and surrounded by stunning natural beauty. The resort lies near popular attractions such as the beautiful Bot River Lagoon and the rich biodiversity of the Kogelberg Biosphere. Its unique location offers guests the opportunity to explore charming seaside towns and partake in local whale watching.

Rooms

The resort offers 145 modern rooms and suites, many with breathtaking views of the lagoon or mountains. Each room features contemporary decor with rich woods, en-suite bathrooms with marble accents, and amenities such as 24-hour room service and free uncapped Wi-Fi. Deluxe and Presidential Suites provide additional comfort with spacious areas and luxury features like a sauna and spa bath.

Eat & Drink

Dining at Arabella includes Jamani, which emphasizes farm-to-table dishes alongside classic meals from around the world, and Barnabas Bar, offering light snacks and drinks throughout the day. Guests can also indulge in a celebrated high tea at the Laguna Lounge, where sweet treats infused with local fynbos honey are served. Each dining experience is enhanced by beautiful views of the surrounding landscapes.

Leisure & Business

Guests can enjoy a variety of leisure activities, including an award-winning spa with a hydrotherapy pool and a well-equipped gym featuring cardio and resistance training equipment. The resort also boasts an 18-hole golf course, tennis courts, and multiple swimming pools, ensuring recreation for all interests. Outdoor adventures like whale watching and hiking in the nearby breathtaking nature are easily accessible.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Deluxe Twin Room

Max:

2 persons

43 m²

Bed options:

2 Single beds

Lake view

Shower

Heating

room details

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Deluxe Twin Room

Max:

2 persons

43 m²

Bed options:

2 Single beds

Garden view

Shower

Heating

room details

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Premium Deluxe King Room

Max:

2 persons

43 m²

Bed options:

1 King Size Bed

Lake view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Hermanus 9.2 mi

Airports

Cape Town International (CPT) 53.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

During my stay, I indulged in a 60-minute deep tissue massage at the spa. The staff were extremely attentive, and my therapist provided an amazing massage. The hydro pool was also a good touch, making the experience even more enjoyable.

RuthKevin. USA, 2024-02-15Read full review on

Really good Dining

The food at the hotel restaurant was excellent! I had several meals there, including the buffet dinner, and everything I tasted was delicious. One of the highlights was a beautifully prepared Norwegian Salmon that was simply the best I've ever had.

GabrielHerman. Canada, 2024-03-30Read full review on

Spacious and Comfortable Room

I stayed in a one-bedroom suite that was incredibly spacious and included a separate living room with a swiveling TV. The bathroom featured his and hers sinks, a deep bathtub, and a well-sized shower. The comfort level made my stay enjoyable!

NormanRuth. UK, 2024-05-10Read full review on

Great Golf Course

I had the opportunity to play on the gorgeous golf course during my visit. Despite a tournament taking place the next day, the staff generously allowed my wife and me to play a round and even assisted us with club rentals outside of regular hours.

KevinGabriel. Australia, 2024-06-20Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Diving
Snorkeling
Canoeing
Hiking
Horseback riding
Cycling
Tennis court
Golf course
Archery
Yoga class
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Playpen
Children's buffet
Board games
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

R44 Kleinmond, Hermanus, South Africa

Map view

R44 Kleinmond, Hermanus, South Africa

City landmarks

Winery

Benguela Cove Lagoon Wine Estate

2.0 mi

Botrivier Lagoon

2.6 mi

Karwyderskraal Road De Bos Farm

Bosman Hermanus

2.9 mi

Nearby

R44

Arabella Country Estate

1000 ft

Restaurants

Arabella Hotel & Spa

200 ft

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience

70%

liked the resort and would come back again

Stunning views

Spacious room

Service could improve

Inconsistency in attention

7.0/10

Very good

Rooms

7.7

Location

9.1

Service

6.3

Dining

6.0

Richard

United States of America, January 2025

6.6/10

The hotel has a beautiful location right on the lagoon, making it enjoyable after a round of golf. The rooms are spacious, although getting inside could be a bit of a hassle. The staff is friendly but sometimes seem a little detached. Dining options need improvement, particularly for breakfast, which was quite disappointing. Overall, the price is reasonable for what you get, but the dining experience could really use some attention.

Rooms

7.0

I stayed in a spacious room facing the lagoon, with a separate living area and a TV that swiveled. It was a little bit of a fight to get into the room, though.

Service

6.0

The staff was helpful and friendly, which I appreciated. However, they appeared somewhat indifferent at times, making me feel like I was an inconvenience.

Location

9.0

The location is beautiful and perfect for enjoying the lagoon, plus it's only minutes from wine and beer tasting activities.

Dining

5.0

The dining options left much to be desired. Breakfast was quite disappointing with cold coffee and poor food quality.

Facilities

7.0

While the facilities were decent, they could use some updates to match the beautiful surroundings.

Luna

United Kingdom, December 2024

7.8/10

I had a lovely stay at this hotel which is located in a beautiful area with incredible views of the lake and golf course. The rooms were spacious, clean, and comfortably furnished, though I did notice some small maintenance issues that could use attention. The staff was friendly for the most part, but I felt some of them were a bit disengaged, especially during breakfast service. Overall, it’s a great spot for relaxation, but a little more focus on hospitality would elevate the experience.

Rooms

8.0

The rooms were lovely, spacious, and clean with a beautiful view. I appreciated the thoughtful touches like a fruit bowl and wine, but there were minor issues like non-working lamp switches and a leaking shower head.

Service

6.0

While most of the staff were very helpful and friendly, I did encounter some who seemed somewhat disinterested, particularly the breakfast crew.

Location

9.0

The location was excellent, with a stunning view of the lake and golf course. It was a wonderful place to relax after a round of golf.

Dining

7.0

I really enjoyed the dining experience at Jumani restaurant, especially the outside setting overlooking the pool, although the food was a little hit or miss.

Facilities

9.0

The facilities were great, with a well-maintained pool area that was enjoyable. Overall, it felt luxurious.

William

United States of America, November 2024

6.2/10

The hotel offers a spacious setup with comfortable rooms and friendly staff, but unfortunately, its service and dining options fell short of expectations. While the beautiful pools and kids’ facilities were a pleasant surprise, the dining experience could definitely use some improvement, especially regarding the food quality and selection. It's a nice place overall, but not without its issues.

Rooms

7.0

My room was spacious and clean, featuring a huge bed and a very generously sized bathroom. It had everything I needed for my three-day stay, but it felt a bit tired and in need of updates.

Service

5.0

The staff I encountered were friendly and helpful, but there were some significant hiccups with room service; my food was cold and not well-prepared, which was disappointing.

Location

8.0

The location is great, especially with its proximity to beautiful views and facilities for kids. However, the experience was marred by the lack of adequate staff at the pool.

Dining

5.0

Dining was quite average; the breakfast options lacked variety and some of the food was undercooked. The place itself had potential, with a lovely setting, but the food needs improvement.

Facilities

7.0

The hotel had beautifully maintained pools and kid-friendly facilities, which were definitely highlights of my stay. However, the inadequate number of sun loungers was a downside.

Joshua

United Kingdom, October 2024

8.6/10

I had a lovely stay at this hotel! The location is absolutely beautiful, especially with the stunning views of the lake and golf course. The room was great and spacious, the staff was friendly, and I really enjoyed the breakfast and spa facilities. However, I felt the service could use a bit of improvement as it sometimes felt like I was bothering the staff when I needed assistance. Overall, the value for money was decent, but a few tweaks in service could make a big difference.

Rooms

9.0

The room was spacious and comfortable, certainly one of the biggest hotel rooms I've ever stayed in.

Service

7.0

The staff was friendly and accommodating, but they weren't as attentive as I'd expect from a five-star hotel.

Location

10.0

The hotel is in a beautiful location with stunning views of the lake and golf course, perfect for relaxing.

Dining

9.0

Breakfast was awesome every day, offering a great variety including really crispy bacon.

Facilities

8.0

The spa facilities were fantastic, a wonderful place to relax and unwind.

Stunning views

Service could improve

James

United Kingdom, October 2024

7.4/10

I had a mixed experience at this hotel. The location was stunning, just perfect for a relaxing getaway with beautiful views. The staff were friendly and accommodating, making me feel welcome. However, the service was inconsistent; I was charged for a night even after checking out early, which was disappointing. Additionally, the room cleanliness could use a bit of attention, with some dust and dirt noticeable.

Rooms

7.0

The rooms had a fresh smell and were generally clean, but I did notice some dust and dirt in certain spots.

Service

5.0

While some staff members were lovely and friendly, I felt overwhelmed by the negative response when I had an issue with billing.

Location

9.0

The location is unbeatable, nestled in a gorgeous area with breathtaking views that contribute to a truly relaxing experience.

Dining

8.0

The dining options were delicious and varied, but I found them to be slightly pricey and there was a lot of food, perhaps too much for a casual meal.

Facilities

8.0

The facilities were well-maintained, particularly the pool area, which was a nice spot to unwind.

Tom

United States of America, October 2024

8.0/10

I had a lovely time at this hotel, which is situated in a stunning location surrounded by beautiful nature. The rooms were great and spacious, and I really enjoyed the indoor pool, especially since the weather was rainy during my stay. While the service was decent, it didn't quite match the level of other 5-star hotels, sometimes making me feel like I was bothering the staff. Overall, it was a good value for money, and I appreciated the relaxing atmosphere.

Rooms

7.0

The rooms were quite spacious and had everything I needed, though they felt a bit generic.

Service

6.0

The service was okay, but at times, I felt like I was bothering the staff when I asked for something.

Location

10.0

The location was absolutely stunning with gorgeous flora, fauna, and a view of the lake and golf course.

Dining

Facilities

9.0

The indoor pool was fantastic and a great addition for a rainy weekend.

Spacious rooms

Average service

Noah

United States of America, September 2024

7.6/10

My stay at the hotel was quite enjoyable, with beautiful views and a relaxing atmosphere. The rooms we had were like a small flat with an amazing view of the golf course and lagoon, although the service could use some improvement. While the staff was friendly and welcoming, they seemed a bit untrained in certain areas. Overall, the location was great, especially for golf enthusiasts, but I did notice some areas for improvement.

Rooms

9.0

Our room faced the golf course and lagoon, and it felt more like a small flat rather than just a hotel room. The view was simply superb.

Service

7.0

The staff was very friendly and accommodating, but there were some issues with training—like cleaning up beds properly and handling noisy guests more effectively.

Location

8.0

The location is really enjoyable, especially after a round of golf, and it's in a pleasant country setting with a golf course nearby.

Dining

7.0

Dining in the Jumani restaurant was lovely, offering a great setting overlooking the pool area. However, some food items were disappointing, like the soggy potato waffles.

Facilities

7.0

The facilities were decent, but I felt there was room for improvement in some areas to match the overall experience.

Superb view

Service training needed

Micky

United Kingdom, September 2024

7.0/10

I had a pleasant stay at the hotel, enjoying the comfortable rooms and fantastic golf course. The location was safe and conveniently close to beautiful views and facilities for kids, but the service was a bit hit or miss, especially during breakfast. Overall, I found it to be good value for money, but there's definitely room for improvement in the dining experience.

Rooms

7.0

The rooms were comfy, especially while staying with my family, although they had a very business-like appearance and were mostly brown.

Service

6.0

The service from the front desk staff was exceptional, but I was disappointed with the room service, which suffered due to a broken machine and resulted in our food arriving cold.

Location

9.0

The hotel is located in an amazing area with beautiful flora, fauna, and wild birds. It felt safe and was convenient, plus the pools and kids' facilities were an unexpected bonus.

Dining

5.0

The dining experience was out of this world for lunch, but breakfast left a lot to be desired with poorly cooked pork sausages and an omelete that didn’t match my expectations.

Facilities

8.0

The facilities, particularly the golf course, were fantastic and really added to our stay.

Comfortable rooms

Inconsistent service

Franklin

United States of America, September 2024

7.0/10

I had a decent stay at the hotel, enjoying its friendly service and well-maintained facilities. The rooms are spacious and equipped with all the necessary amenities, but they could benefit from a little personal touch. While the location is fantastic for a family holiday, the dining experience was somewhat disappointing with limited breakfast options. Overall, it's a good value for money despite a few hiccups.

Rooms

7.0

The rooms were spacious and equipped with all the necessary amenities, but they felt a bit similar and could use more personal touches.

Service

6.0

The service was a mixed bag; while they were attentive and friendly, I was surprised by the charge for washing the blanket.

Location

9.0

The location is perfect for a family holiday and provides easy access to the pool and spa, which I really appreciated.

Dining

5.0

The dining experience was slightly inconvenient as the breakfast was limited and the service was slow.

Facilities

8.0

The facilities, especially the pool area, were impeccable and a great place to relax.

Catherine

United Kingdom, September 2024

8.0/10

I had a lovely stay at this hotel, which featured spacious and clean rooms with great views. The staff was incredibly friendly and helpful, making us feel right at home. However, I was a bit let down by the dining options, as breakfast could use some improvement. The location was fantastic, with easy access to local attractions and beautiful pools for the kids.

Rooms

9.0

The rooms were spacious, clean, and well-equipped with a fruit bowl, wine, and cheeseboard. The views were stunning, especially when enjoying the comfy accommodations with my family.

Service

9.0

The staff was very friendly and helpful, including the lovely team at the spa and the efficient room service. They really made our stay enjoyable!

Location

10.0

The hotel is in an excellent location, boasting stunning views and convenient access to wine and beer tasting activities nearby.

Dining

5.0

Dining at the hotel was a bit disappointing. The breakfast options were ordinary and not up to par for the price.

Facilities

7.0

The facilities were great, especially the beautiful pools that were perfect for families. However, there were minor maintenance issues in certain areas that could be improved.